GURUGRAM: Agitated homebuyers of Hero Homes in Sector 104 gathered at the project site on Sunday to protest the delayed possession of their flats.
Armed with banners and slogans, the buyers expressed their frustration over the lack of communication from the developer, alleging a complete absence of updates on the project’s completion timeline.
Protesters held banners highlighting their grievances, with messages like ‘Rehne Ko Ghar Nahi… Baat Karne Ko Builder Nahi, Unfulfilled Promises, Unhappy Homeowner, and Deliver Amenities as Committed with Phase 1,’ reflecting their mounting dissatisfaction.
“Since Feb, there has been no clear update. We’ve tried reaching out multiple times, but all we get are vague promises with no specific timeline,” said Mahesh Kumar, one of the protesting buyers.
He added that despite the large gathering outside the premises, no official came forward to address their concerns, with the staff instead shutting the gates and deploying security personnel.
The project consists of eight towers with approximately 1,100 flats. Many buyers have already paid up to 90% of the total cost of their homes. For those waiting for possession, the financial burden has been significant, as they are forced to pay both rent and EMIs.
Some buyers have also raised concerns about the developer imposing penalties for delayed payments while remaining silent on compensation for the project’s delays.
“We have been waiting for our home for the last six years. The Sept deadline has passed, and despite the OC application in Feb, we still don’t have our homes,” said Manoj Khandelwal, another protester.
Jatti Bhatia, another aggrieved buyer said that only minimal construction work had taken place in recent months.
In response, a spokesperson for Hero Realty said that the company is committed to prioritising customer needs and that Phase 1 of the project, which includes four towers, has been completed.
“We have submitted the necessary documents to obtain the Occupation Certificate, and the process of handing over possession will commence as soon as the OC is granted,” the spokesperson said.
Gurgaon: Agitated homebuyers of Hero Homes in Sector 104 gathered at the project site on Sunday to protest the delayed possession of their flats.
Armed with banners and slogans, the buyers expressed their frustration over the lack of communication from the developer, alleging a complete absence of updates on the project’s completion timeline.
Protesters held banners highlighting their grievances, with messages like ‘Rehne Ko Ghar Nahi… Baat Karne Ko Builder Nahi, Unfulfilled Promises, Unhappy Homeowner, and Deliver Amenities as Committed with Phase 1,’ reflecting their mounting dissatisfaction.
“Since Feb, there has been no clear update. We’ve tried reaching out multiple times, but all we get are vague promises with no specific timeline,” said Mahesh Kumar, one of the protesting buyers.
He added that despite the large gathering outside the premises, no official came forward to address their concerns, with the staff instead shutting the gates and deploying security personnel.
The project consists of eight towers with approximately 1,100 flats. Many buyers have already paid up to 90% of the total cost of their homes. For those waiting for possession, the financial burden has been significant, as they are forced to pay both rent and EMIs.
Some buyers have also raised concerns about the developer imposing penalties for delayed payments while remaining silent on compensation for the project’s delays.
“We have been waiting for our home for the last six years. The Sept deadline has passed, and despite the OC application in Feb, we still don’t have our homes,” said Manoj Khandelwal, another protester.
Jatti Bhatia, another aggrieved buyer said that only minimal construction work had taken place in recent months.
In response, a spokesperson for Hero Realty said that the company is committed to prioritising customer needs and that Phase 1 of the project, which includes four towers, has been completed.
“We have submitted the necessary documents to obtain the Occupation Certificate, and the process of handing over possession will commence as soon as the OC is granted,” the spokesperson said.
