GURUGRAM: MCG’s backlog of objections for errors in property IDs came down from 11,029 late last year to 3,135 till March 26, data by the corporation showed. Officials said on Thursday this improvement was largely because of efficient and timely response, and they expect to clear all objections by April end.
“We are actively improving the system’s efficiency and following MCG commissioner’s explicit instructions to promptly resolve property ID objections unless there are legitimate reasons for delays. Staff members who unnecessarily delay these files are under strict supervision, and disciplinary measures taken against them in recent months successfully reduced the backlog,” an MCG official said.
MCG data shows that of the 6.9 lakh properties registered in the city, objections were received from 3.6 lakh property owners since 2022.
Till Nov 2024, the number of objections yet to be resolved was at 11,029. Now, it is 3,195 – of which the majority cases (2,118) need responses from property owners. The municipal body has to address 1,017 cases.
MCG commissioner Ashok Kumar Garg on Jan 1 this year initiated proceedings against a tax department clerk for allegedly delaying a property ID rectification file for eight months. The commissioner invoked rule 7 (major penalty) of the Haryana Civil Services (punishment and appeal) rules, 2016, to take this action.
Another reason for the drop in pending objections, officials said, was that a majority of complaints received during the ‘Samadhan Shivir’ camps were resolved on the spot. These camps are periodically organised and property owners can raise any errors or objections.
According to MCG data, from Oct 22, 2024, to Dec 30, 2024, residents filed around 1,094 complaints, with property ID issues accounting for 26.7% of the submissions. The corporation resolved 81% of the property ID discrepancy complaints at these camps.
Haryana govt in 2022 hired a private agency to carry out a property tax survey. A database was created, and property IDs were assigned, but it was peppered with errors and missing information, prompting residents to raise objections. Apart from property tax, which is a key source of revenue for municipal corporations, property IDs are needed for documentation such as registries, ownership transfers, etc.
TOI reported on Nov 10 last year that 74,227 objections to revise property IDs were pending across Haryana, with Gurgaon and Faridabad amounting for over 30% of these. Analysis found that 88% of the objections across the two NCR cities were not resolved, and processing rate was as low as 11.6% for Faridabad and 11.9% for Gurgaon.
