GURUGRAM: Property ID-related grievances dominated the Samadhan Shivirs (resolution camps).
As per the MCG data, from Oct 22 to Dec 30 this year, residents filed around 1,094 complaints, with property ID issues accounting for 26.7% of the total submissions, while sewerage concerns made up 19.4%.
The corporation resolved more than 81% of the property ID discrepancy complaints.
The resolution rate for sewerage-related issues remained low at 35.8%.
After the assembly elections concluded, Haryana chief minister Nayab Singh Saini announced the formation of these camps at municipal corporation offices across the state in Oct, with the objective of addressing local issues.
The camps seek to resolve community-level civic matters ahead of the municipal elections in various Haryana municipalities.
In Gurgaon, the local body elections have remained overdue for a period exceeding two years. Property IDs serve multiple essential functions, including online property tax payments, maintaining state records of registered properties and executing sale deeds.
Additionally, water bill distribution relies on property ID documentation. Any inaccuracies in these records disrupt all associated services. Property registries remain pending until tax payments are completed and a no-objection certificate is attached to the documents.
Encroachment issues, including govt land and public places such as roads and markets, constituted 12.3% of the total complaints received of which the corporation resolved 17.2%.
The corporation logged approximately 78 grievances regarding water supply, with only 32% of these issues being successfully resolved, whilst the others await resolution.
The authority documented 74 waste management-related concerns and settled 51% of these reported problems.
Since Oct 22, MCG resolved 498 grievances during daily Samadhan Shivirs held on working days.
The resolved issues encompassed various categories, including four cases each of birth and death certificates and building plans approval.
The municipal corporation resolved six complaints about C&D waste, whilst resolving single cases of dog licences, marriage registration and occupation certificates.
Additionally, they resolved 20 horticulture-related matters, 16 road-related issues and three concerns about stormwater drains.
Other resolved matters comprised two cases of stray cattle, 14 street light issues, 13 illegal construction complaints, six water and sewerage connection problems and six waterlogging concerns.
At the camp on Tuesday, MCG commissioner Ashok Kumar Garg assured, “Swift resolution of complaints, especially related to sewer overflow and blockages within the municipal area, will be ensured. Under this directive, all engineers should prioritise addressing complaints within their respective areas.”
