The impact of unified marketing and leasing platforms • RENX

January 9, 2024
4 mins read
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Residential rental buildings (iStock.com/ValeStock).

In the ever-evolving landscape of residential rentals, traditional leasing methods have held owner-operators and property managers hostage to time-consuming processes, leading to missed tenant opportunities and inefficiencies.

For those who have ventured into the digital realm, the use of a mishmash of unrelated tools has proven to be both inefficient and costly. This fragmented approach to leasing falls short of the expectations set by industry leaders and forward-thinkers, hindering teams from reaching their full potential. Certain standalone tools have been purpose-built for residential leasing, and others are built industry-agnostic and are deemed ‘just good enough’ to do the job. However, the demand for a transformative solution has never been more apparent. Enter the era of unified purpose-built marketing and leasing technology – a game-changer that promises to revolutionize how mid-sized residential entities operate.

In this article, we delve into the compelling reasons why embracing this modern technology is the key to unlocking success for ambitious and forward-thinking leaders within residential owner-operator and property manager entities.

1. Unified marketing and leasing platforms boost organizational performance

A unified marketing and leasing platform empowers leasing teams with capabilities beyond what is humanly possible, unlocking unprecedented efficiency in their operations and equipping them to hit their leasing targets.

Expand listing awareness without extra effort:

Unlocking impact, multi-listing syndication functionality effortlessly amplifies a listing’s reach and awareness with a few clicks across various listing websites and social channels. No longer burdened to the tedious task of managing listings across individual Internet Listing Services (ILS) sites and social channels, the unified marketing and leasing platform provides teams with the power to seamlessly control and optimize listings from one centralized platform. Streamlining the process, it not only saves time but ensures a consistent and effective presence across diverse online channels, simplifying how listings are managed in today’s dynamic real estate landscape.

Respond to more renter inquiries and nurture leads with ease:

One of the key strengths of a unified marketing and leasing platform lies in its ability to effortlessly transfer renter data between its centralized messaging and CRM hubs. Centralized messaging hubs serve as the dynamic space where leasing teams can promptly respond to renter inquiries and manage a multitude of ongoing renter lead conversations. Unified software ensures that a renter’s information and context are swiftly transferred to the platform’s CRM, initiating the creation of a comprehensive renter profile. This not only empowers leasing managers with the necessary information on each lead, but also enables them to expertly guide interested renters through the various stages of the leasing funnel, ultimately leading to a successful lease agreement. The fluid integration of these features boosts efficiency and ensures a smooth journey from inquiry to lease completion.

Qualify leads and screen applicants quickly:

Qualifying leads and screening applicants has become a seamless process with the advanced features of unified leasing platforms. The use of comprehensive booking tools for showings not only improves the qualification process but also minimizes the likelihood of no-shows, providing a more reliable and convenient experience for both renters and leasing teams. The shift to digital applications has eliminated the archaic pen-and-paper approach, allowing applicants to complete the process quickly and conveniently at their own pace and where they are. This not only expedites application submission, but also ensures a smoother, modernized experience – one that many younger generation renters expect. The integration of automated credit checks and renter reference gathering directly within the platform further streamlines the process, eliminating the need for separate digital tools. Unified leasing platforms empower leasing teams to quickly identify the best renter-fit for their listings, fostering a more efficient, responsive, and satisfying leasing experience for all parties involved.

Shifting marketing and leasing tools and capabilities into an automated and unified platform creates a process that is not only fast and efficient but also adept at capturing widespread renter interest and enabling teams to effectively nurture leads. Embracing this technology advancement is the key to unlocking leasing efficiency, significantly reducing time-to-lease to drive portfolio vacancy rates down. For ambitious residential leaders and innovators, unified marketing and leasing platform is not merely a consideration but a strategic imperative, offering a pathway to achieve the organization’s leasing goals.

2. Consolidating all leasing tools into one platform revolutionizes the leasing employee experience

Unified leasing platforms go beyond boosting performance; they reshape the day-to-day experience for leasing professionals. By consolidating all tools into a unified marketing and leasing platform, team members can bid farewell to the administrative hassle of tool-switching and transferring data, reducing time, effort, and frustration. This seamless integration ensures a consistent experience and maintains the quality of the renter’s information, effortlessly transferring it from the initial inquiry to the lease agreement. The real magic happens as leasing professionals can now free up their working hours and trust the integrity of the collected data, helping them to redirect their efforts toward high-impact activities requiring human touch—building relationships, selling, and selecting the right applicant. By unlocking capacity for these crucial tasks, marketing and leasing teams find greater satisfaction in their roles, achieving a harmonious blend of efficiency and job satisfaction.

3. Unified leasing drives operational leasing costs down

Lowering operational costs while simultaneously driving revenue is a compelling reason to consider embracing a unified marketing and leasing platform. Beyond the obvious improvements in leasing performance and employee experience, the cost efficiency makes this transition even more attractive. Moving away from scattered, one-off leasing tools and opting for a consolidated platform not only streamlines operations but also slashes the inflated fees associated with disparate tools. This shift towards a unified approach allows organizations to trim their overall leasing operating costs significantly. Additionally, unified platforms are able to leverage bulk discounts through collaboration with individual Internet Listing Services (ILS) sites and social channels, translating into more palatable marketing listing syndication rates for clients. Making the switch isn’t just about efficiency; it’s a strategic move toward fiscal prudence and revenue optimization.

In conclusion, the advantages of transitioning to a unified marketing and leasing platform are crystal clear. Not only does it boost departmental performance, but it also enhances the overall experience for marketing and leasing teams and renters. Residential leaders can also recognize notable cost savings from pulling their set of disparate tools into one centralized leasing platform. Residential leaders and the industry’s forward-thinkers understand that embracing unified marketing and leasing technologies makes sense. It’s only a matter of time before unified platforms become the go-to choice, revolutionizing organizations and ushering in a more efficient era for the industry.

*Rhenti is Canada’s first and leading unified marketing automation and leasing platform for mid-sized residential owner-operators and property managers. Visit rhenti.com or reach out to contact@rhenti.com to learn more.



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