Gr Noida appoints consultancy firm for citizen-centric initiatives and SOPs, ET RealEstate

January 1, 2024
1 min read
greater noida to appoint private company to draw up citizen centric initiatives sops


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NOIDA: The Greater Noida Industrial Development Authority (GNIDA) has decided to appoint a consultancy firm to conceptualise and implement citizen-centric initiatives, prepare standard operating procedures (SOPs) for departmental functioning and support the Authority in various stages of project planning and monitoring.

The selected firm will have to deploy three teams, each consisting of two resource persons. Two of the teams will assist the planning and project departments, and the third will work directly with upper management — officers on special duty, additional CEOs, and the CEO — to oversee priority tasks and requirements from other departments.

The consultant will be hired for a two-year period, with the possibility of extension based on satisfactory performance and mutual agreement.

The planning department plays a pivotal role in preparing the master plan, spanning over a 20-year period and ensuring responsive city development that aligns with resident needs. This department supports other Authority departments by demarcating and developing site layouts, providing details on available plots and properties, reviewing and approving building plans, regulating construction activities, and conceptualising innovative city improvement ideas.

The consultancy firm will aid the planning department in developing innovative, citizen-centric initiatives aligned with sustainability, environmental friendliness, walkability, mobility, liveability, economic-led development, and out-of-the-box ideas.

It will also assist in preparing and updating concept layout plans for the upcoming and existing sectors, as well as coordinating surveys and managing necessary specialist consultants or service providers for specific tasks.

The firm will also assist in monitoring existing and upcoming projects and initiatives.

The second team will collaborate with the project department, which is responsible for all development and maintenance activities in Greater Noida’s notified area. It will support performance improvement, standardise documents and workflows, review national best practices, and propose interventions for improved performance and functional enhancements. The team will also streamline the contracting process for major activities, from initial approval to project completion.

The third team will support GNIDA’s top management by monitoring and improving specific tasks for departments beyond planning and project requirements. This team will ensure effective coordination with internal departments and external stakeholders, monitor developed plots by the property department, and assist in planning and managing public events such as fairs, festivals, conferences etc.

According to officials, these teams will provide crucial support to the Authority, which is currently experiencing a staff shortage.

“Currently, there are no established SOPs for implementing projects or addressing residents’ concerns. Projects are managed by senior officials or department heads at their discretion, leading to inadequate monitoring due to their busy schedules and time constraints. This initiative aims to address these issues by seeking solutions,” an official said.

  • Published On Dec 26, 2023 at 01:00 PM IST

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